Registration

The main reception desk is located at the main entrance. The patient who wishes to avail of the various services in Sri Manakula Vinayagar Medical College & Hospital has to get registered. This is a one-time event which gives you a permanent Hospital number. Registration and billing counters are present on the Ground floor near the OPDs.

Billing

Patient Billing Counter is located on the Ground floor, Opposite to the main Reception. The office accepts payment for hospital services in the form of cash only. The office is open Monday–Saturday from 8:00 a.m. – 4:00 p.m. and Saturdays from 8:00 a.m. – 1:00 p.m.

If the Patient is in Pay Category, you will receive a hospital bill that covers all services you received during your stay at the time of discharge in Sri Manakula Vinayagar Medical College & Hospital.

Admission Information

Patients are admitted to the concerned ward on the advice of the treating doctor. The ward is designated by the inquiry staff at the admission desk and entered in the case sheet. The hospital is committed to making your stay as comfortable as possible. Kindly decide your choice of room and inform the Admission Department.

Discharge Information

When patients are discharged from the respective wards the discharge paper is prepared in the ward and handed over to the patient. Discharge requests are processed round the clock.

In paying cases the discharge is handed over to the party of the patient at Hospital accounts after hospital dues are settled.

Medical Records

The Medical Record Department’s prime objective is the provision of patient Medical Records in a timely manner to the OPDs & wards in order to assist clinicians, allied health professionals and other hospital staff in the provision of quality care to patients.

The department also provides numerous functions and services:

Location

Medical Records is located in the Hospital block, Basement B Wing, Room. No: 7

Department of Information Technology

Electronic Data Processing (EDP)

EDP Department in Sri Manakula Vinayagar Medical College and Hospital is functioning with the objective of managing all IT related functions mainly Hospital Information Systems and Computer network of the hospital and medical college. The EDP, at present is managing full functional hospital information software.

The hospital information systems are comprehensive, integrated information system designed to manage the medical, administrative, financial and legal aspects of a hospital and its service processing.

The EDP department at present is managing full functional hospital information software with various integrated modules like,

The EDP department ensures high uptime of the systems and for handing all database backups and restoration activities. Our engineers are also maintaining the hardware and network systems in the hospital & college. They undertake all trouble shooting activities and keep the system online and patient data available for our doctors and nurses. Our Training team personnel educates the end user and conducts the orientation programs periodically for our staff and students.

The EDP department has a highly sophisticated system consists of

Wireless Platform

– Ruijie Wireless Access Points

Security Platform

– SonicWall Firewall 5600

Internet Facility

In Sri Manakula Vinayagar Medical College and Hospital the EDP Department provides high speed internet leased line connection of 1.2Gpbs for our staff and students. Users can access J-Gate online journals, e-books Intra-network / online and other resources available at our Digital Library. This lab is monitored round the clock by the sonic wall security system.

The Sri Manakula Vinayagar Medical College and Hospital have Wi-Fi coverage across the campus for our staff and students. The Ruijie Wi-Fi will be broadcast on campus and visible in the Hospital, College, Quarters and Hostel campus SSID, and both will be carried by the campus high-speed data network.

Centralized Telephone Exchange caters to Sri Manakula Vinayagar Medical College & Hospital. 1000 line EPABX capacity telephone exchange installed in the department. The exchange functions round the clock.

200 Direct lines have been provided so far to the eligible officers.

Monitoring the CCTV Cameras.

Location

Basement Floor, adjacent to EDP department.

CSSD

The CSSD is to provide an efficient, economic, continuous and quality supply of sterilized material to various areas of the hospital to deliver quality and infection free patient care.

Objectives

To provide all the departments with an adequate supply of reliable sterilized material for immediate and emergency use. The sterilization process is conducted under controlled conditions at minimum cost to reduce the incidence of hospital associated infections.

Our Biomedical department combines the expertise of engineering with medical needs for the progress of health care. It is more concerned with biological safety & regulatory issues than any other forms of engineering.

Objectives

The following are the objectives of the Biomedical Engineering department at Sri Manakula Vinayagar Medical College and Hospital:

Laundry

The department provides all the units of the hospital with linens for the patients, which include (bed sheets, gowns, towels etc). It also provides white coats, operation uniforms and technicians’ uniforms with a high level of quality and neatness.

The hospital is equipped with a full-fledged state of the art laundry with washers, extractors and driers which ensures the supply of hygiene, quality linen to the patient.

The laundry department is divided into four sections which are; receiving bay, washing area, finishing area and storage.

Electrical Department

Vision of The Department

To give uninterruptible quality power supply with normal voltage and lowest electricity bill consumption.

The main activities of electrical department

Fire Fighting

We have a fire hydrant system (pipe lines which are kept under pressure always) is installed in multistoried buildings in the hospital. There are smoke detectors installed in multistoried buildings to indicate the fire is breaking out. Daily periodic maintenance, that checking of 3” valves, pump motor and water hose are done properly by through qualified fire staff.

Transport Department

The Transport department is running under the Sri Manakula Vinayagar Medical College &Hospital Hospital, Puducherry. This department is situated Administrative office in first Floor.

The Transport In charge supervises the driver duties and vehicles.

Service

The Transport department provides ambulance service at very low cost to poor & needy patients.

Ambulances: The critical care ambulance service can be mobilized in short notice. The ambulance is equipped with oxygen supply, transport ventilator.

Workshop

The actual work of this department is repaired, fabrication of different requirements & maintenance of the furniture & tools being used for the patient’s care.

Location

The Workshop located away from the hospital block and near to power laundry

Housekeeping

Housekeeping services in SMVMCH aimed to maintain a healthy, clean, orderly, safe and pleasant environment by making the maximum use of the facilities of hospitals. The Housekeeping Department in hospitals helps in preventing and minimizing of the effect of the microorganisms in the environment by trained staff along with regular controls of cleanliness and applying the programs declared by the Infection Control Committee.

The main functions of housekeeping is overall cleanliness, ensuring maintenance of the building and its infrastructure, waste management, pest control, infection control, safety and security of the patients.

Housekeeping services that include round-the-clock supervision by a team of trained personnel. In addition, regular rounds by the housekeeping& maintenance services team ensure that any inmate needs can be catered to immediately.